Last Updated: Nov 17 2025

1. Introduction

This website, www.becomingubu.com (“the Site”), is owned and operated by Becoming uBu (“we,” “us,” or “our”). We are committed to protecting your privacy and handling your personal information in a secure and responsible manner, in compliance with the South African Protection of Personal Information Act No. 4 of 2013 (POPIA).

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

2. What Personal Information We Collect

We may collect the following types of personal information:

  • Identifiers: Name, email address.

  • Technical Data: Internet Protocol (IP) address, browser type and version, time zone setting, browser plug-in types, operating system, and other technology on the devices you use to access this site.

  • Usage Data: Information about how you use our website, such as the pages you view, the links you click, and the time you spend on the site.

  • Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

3. How We Collect Your Information

  • Directly from You: When you voluntarily provide it to us (e.g., by subscribing to a newsletter, leaving a comment, filling out a contact form, or making a purchase).

  • Automated Technologies: As you interact with our site, we may automatically collect Technical and Usage Data through cookies, server logs, and similar technologies. Please see our Cookie Policy below for more information.

  • Third Parties: We may receive data from third parties, such as analytics providers (like Google Analytics) or payment processors.

4. How We Use Your Information

We will only use your personal information for the purposes for which it was collected, as outlined below.

Purpose Legal Basis (under POPIA)
To send you newsletters and updates you subscribed for. Consent (you opted-in)
To respond to your inquiries and comments via our contact form. Necessary for our legitimate interest (to conduct our business and communicate with you)
To analyze and improve the performance and user experience of our website. Necessary for our legitimate interest (to grow our business and improve our services)
To process and manage your orders or purchases. Performance of a contract
To comply with any applicable South African laws and regulations. Legal obligation

5. How We Share and Disclose Your Information

We value your trust and do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

  • Service Providers: With trusted third parties who assist us in operating our website, conducting our business, or serving our users (e.g., email marketing services, payment gateways, analytics providers), provided they agree to keep this information confidential and comply with POPIA.

  • Legal Requirements: Where required to do so by law, a court order, or to protect our rights, property, or safety, or that of others.

6. International Transfers of Data

Our website is hosted and some of our third-party service providers (e.g., MyTrueHost, Google) may be located outside of South Africa. Where we transfer your personal information to another country, we will take reasonable steps to ensure that the recipient is bound by laws, agreements, or binding corporate rules which provide an adequate level of protection similar to POPIA.

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, loss, alteration, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.

8. Your Rights Under POPIA

As a data subject in South Africa, you have the following rights regarding your personal information:

  • Right to Access: You may request a copy of the personal information we hold about you.

  • Right to Correction: You may request that we correct or update any inaccurate or incomplete information.

  • Right to Object: You may object, on reasonable grounds, to the processing of your personal information.

  • Right to Erasure (“Right to be Forgotten”): You may ask us to delete your personal information, subject to certain legal exceptions.

  • Right to Withdraw Consent: Where we process your data based on your consent, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the details at the end of this policy.

9. Data Retention

We will only retain your personal information for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

10. Cookies

Our website uses “Cookies” to enhance user experience. A cookie is a small file placed on your device. You can choose to set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. Please note that disabling cookies may affect the functionality of our website.

11. Changes to This Privacy Policy

We may update this policy from time to time. The updated version will be indicated by an updated “Last Updated” date at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

12. How to Contact Us

If you have any questions about this Privacy Policy, wish to exercise your rights under POPIA, or believe we have not adhered to this policy, please contact our Information Officer at:

Email: support@becomingubu.com